Privacy Policy

1. Introduction

EduLaluan ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our education resource navigator service.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Email address
• Full name
• Profile information (optional)
• Authentication credentials (securely hashed)

2.2 Usage Information

We automatically collect:

• Device information and browser type
• IP address and approximate location
• Pages visited and time spent
• Search queries and interactions

2.3 User Contributions

When you contribute to the platform:

• Resource submissions and descriptions
• Comments and feedback
• Ratings and reviews

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Create and manage your user account
• Process and display your contributions
• Send service-related notifications
• Monitor and analyze usage patterns
• Detect and prevent fraud and abuse
• Respond to your inquiries and support requests

4. Information Sharing

We do NOT sell, trade, or rent your personal information. We may share information only in these situations:

• Public Contributions: Content you submit may be displayed publicly on the platform
• Service Providers: Third-party vendors who help operate our service (hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information:

• Data encrypted in transit (HTTPS/TLS)
• Passwords securely hashed using industry standards
• Regular security audits and updates
• Access controls and authentication requirements
• Secure cloud infrastructure (Supabase)

6. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze site traffic and usage
• Improve user experience

You can control cookies through your browser settings, but disabling them may limit functionality.

7. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account and data
• Export your data in a portable format
• Opt-out of non-essential communications

To exercise these rights, contact us at privacy@edulaluan.my

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we remove your personal information within 30 days, except where retention is required by law.

9. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. International Data Transfers

Your information may be processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

13. Contact Us

For questions or concerns about this Privacy Policy or our data practices:

• Email: privacy@edulaluan.my
• General inquiries: support@edulaluan.my

14. Data Controller

For users in the European Economic Area (EEA), the data controller is:
EduLaluan
Malaysia