MyKad: Renewal, Replacement, and Uses

Everything you need to know about Malaysian identity cards

What is MyKad?

MyKad is the Malaysian identity card. All citizens and permanent residents must have one.

When to renew:

📅 At age 12 (first MyKad)
📅 At age 18 (adult MyKad)
📅 Every 5 years after age 60
📅 When card is damaged or lost

Where to renew:

JPN office
MyKad kiosks (selected locations)
Mobile JPN units

What to bring:

✅ Old MyKad (for renewal)
✅ Police report (if lost)
✅ Birth certificate (for first MyKad)

Cost:

First time: Free
Renewal: Free
Replacement (lost): RM100
Replacement (damaged): RM10

Important numbers:

JPN Hotline: 03-8880 7000
Website: jpn.gov.my

Overview

MyKad is Malaysia's multipurpose smart identity card. It's mandatory for all Malaysian citizens aged 12 and above.

When You Must Replace MyKad

Turn 12 years old (first MyKad)
Turn 18 years old (adult MyKad)
Change of address
Card damaged or defective
Card lost or stolen
Change of name or personal details

Documents Required

For Renewal (Turning 18):

Old MyKad (child version)
Birth certificate
Both parents' MyKad copies (if under 21)

For Replacement (Lost):

Police report (original copy)
Birth certificate
Supporting documents (if any)

For Replacement (Damaged):

Damaged MyKad
Birth certificate

Application Process

At JPN Office:

Arrive early (offices open 7:30 AM)
Take queue number
Submit documents at counter
Pay fee (if applicable)
Photo and fingerprint capture
Receive MyKad (same day for most cases)

At MyKad Kiosk:

Insert old MyKad
Follow on-screen instructions
Verify details
Pay fee (if applicable)
Receive new MyKad immediately

Fee Structure

Service	Fee (RM)
First MyKad (age 12)	Free
Renewal (age 18)	Free
Replacement (lost)	100
Replacement (damaged)	10
Change of address	Free
Change of name	Free

Processing Time

JPN Office: Same day (most cases)
MyKad Kiosk: Immediate
Special cases: 1-2 weeks

MyKad Functions

Identity verification
Travel document (within Malaysia-Singapore-Thailand)
Driving license (if endorsed)
ATM/debit card (if linked)
Touch 'n Go (if linked)
Digital signature (if activated)

Important Contacts

JPN Hotline: 03-8880 7000
Website: jpn.gov.my
Operating Hours: Mon-Fri, 7:30 AM-5 PM

Frequently Asked Questions

How long does MyKad replacement take?

Same day for most cases at JPN offices. MyKad kiosks provide immediate replacement. Special cases may take 1-2 weeks.

Can I apply for MyKad replacement online?

No, you must apply in-person at JPN office or MyKad kiosk for identity verification and biometric capture.

What if I lose my MyKad while overseas?

Report to nearest Malaysian embassy/consulate. Get emergency travel document. Report to police upon return to Malaysia, then apply for replacement at JPN.

Can someone else apply for MyKad replacement on my behalf?

No, you must apply in-person for biometric verification (photo and fingerprints). Exceptions for medical cases with doctor's certificate.

Last updated: March 2026

Disclaimer: This guide provides general information only. Always verify with official sources for the most current information.