What is PDRM?
PDRM (Polis Diraja Malaysia) is the Royal Malaysia Police. They maintain law and order in Malaysia.
Emergency Number
Call 999 for police emergencies.
- Free from all phones
- Available 24/7
- Multiple languages available
When to Call Police
- 🚨 Crime in progress
- 🚨 Accident with injuries
- 🚨 Threat to safety
- 🚨 Suspicious activity
Visiting a Police Station
Go to the nearest police station to:
- Make a police report
- Report lost items/documents
- Report scams or fraud
- Collect clearance letters
Important Numbers
- 999 - Emergency
- 03-2115 9999 - KL Police HQ
- 15999 - Bukit Aman (toll-free)
What is PDRM?
The Polis Diraja Malaysia (PDRM) or Royal Malaysia Police is the primary law enforcement agency in Malaysia. Established in 1807, it is one of the oldest police forces in Southeast Asia.
Organizational Structure
PDRM is headquartered at Bukit Aman in Kuala Lumpur. The force is organized into:
- Contingent Police Headquarters (IPK) - State level
- District Police Headquarters (IPD) - District level
- Police Stations (Balai Polis) - Local level
- Police Posts (Rumah Polis) - Community level
Emergency Contact Numbers
📞 Police Emergency Contacts:
- 999 - General emergency (toll-free, 24/7)
- 15999 - Bukit Aman hotline (toll-free)
- 03-2115 9999 - KL Police Headquarters
- SMS 15888 - For hearing/speech impaired
When to Call Police
Emergency Situations (Call 999):
- 🚨 Crime in progress (robbery, burglary, assault)
- 🚨 Traffic accidents with injuries or fatalities
- 🚨 Domestic violence incidents
- 🚨 Missing persons (especially children or vulnerable adults)
- 🚨 Threats to life or property
- 🚨 Suspicious packages or bomb threats
- 🚨 Public disturbances or riots
Non-Emergency (Visit Police Station):
- 📋 Making a police report for documentation
- 📋 Reporting lost items or documents
- 📋 Reporting scams, fraud, or cybercrime
- 📋 Applying for police clearance certificates
- 📋 Reporting minor traffic accidents (no injuries)
How to Make a Police Report
In Person:
- Go to the nearest police station
- Bring your identification (MyKad, passport)
- Provide details: what, when, where, who
- Review the report before signing
- Keep a copy for your records
Online (for certain crimes):
- e-Polis - Traffic accident reports
- CCID Portal - Commercial crime reports
- MCMC - Cybercrime reports
Documents Required
When visiting a police station, bring:
- Original and copy of MyKad (Malaysians) or passport (foreigners)
- Supporting documents (photos, receipts, screenshots, etc.)
- Witness contact information (if applicable)
Your Rights When Dealing with Police
- ✅ Right to know why you are being questioned
- ✅ Right to remain silent (except for basic identification)
- ✅ Right to legal representation
- ✅ Right to an interpreter if you don't understand Malay/English
- ✅ Right to inform family members if detained
- ✅ Right to medical examination if injured
Specialized Police Units
- CCID (Commercial Crime Investigation Dept) - Fraud, scams, cybercrime
- Narcotics Crime Investigation Bureau - Drug-related crimes
- Special Branch - National security
- Traffic Police - Road safety and accidents
- SEA (Special Elite Action) - Counter-terrorism
PDRM operates community policing programs:
- SUKARELAWAN POLIS (SUKSIS) - Volunteer police
- Rukun Tetangga - Neighborhood watch
- Police-Community Dialogue Sessions - Regular meetings